If you are not at fault in an accident and you have the details of the at fault driver you are entitled to a replacement vehicle at no cost to you.
You may have noticed that insurance companies have been using “not at fault replacement vehicles” as a selling point for their policies. It is important to understand that this is an entitlement for anyone who is not at fault and has the details of the at fault driver whether your insurance company advertises the fact or not. In these circumstances the costs of the replacement vehicle are recovered from the at faults insurance company.
It is also important to know whether you have hire car option on your insurance policy. Many insurance companies have this option as a additional extra which can be included at the time you take out your policy (similar to the new choice of repairer option covered in our previous post). This can be beneficial for both at fault accidents or not at fault accidents where the other parties details are not available.
No matter what your situation is we can assist in finding a replacement vehicle option for you whilst your vehicle is in repairs. If you have any questions please do not hesitate to call one our friendly staff who will be happy to assist.
Prestige Auto Body Shop, Smash Repairs Artarmon
(02) 9906 2177